Terms of Service
Last Updated: July 5, 2025
Definitions
In these Terms, “Site” means millieandmeskincare.com and any sub‑domains; “Products” are the skincare items we sell; “Services” refers collectively to the Site, the Products, and related features such as customer accounts, transactions, and support.
1. Acceptance of Terms
By accessing the Site or purchasing Products, you agree to these Terms of Service (“Terms”) and to our Privacy Policy. If you are under eighteen or otherwise lack legal capacity, please ask a parent or guardian to complete your purchase.
2. Creating and Securing an Account
You must provide accurate information and keep your password confidential. You are responsible for all activity under your credentials and must notify us immediately of unauthorized use.
3. Placing an Order
Prices are shown in U.S. dollars and may change without notice. Items in your cart are not reserved. An order is accepted only when we charge your payment method and dispatch the goods. We may limit or cancel orders—for example, if stock is unavailable, payment fails, or we suspect misuse.
4. Payment Processing
Payments are handled by a PCI‑compliant processor. By submitting payment information, you authorise us and the processor to complete the transaction and issue refunds to the same method when applicable.
5. Shipping, Risk of Loss, and Returns
Products ship via the carrier selected at checkout; risk transfers to you when the carrier scans the package. If something arrives damaged or you change your mind, email us within 30 days. Provided the item is unused and in its original condition, we will send return instructions and—when eligible—a prepaid label. Refunds are credited within 5–7 business days of receipt.
6. Product Descriptions
We strive for accuracy but occasional errors may occur. If a Product is not as described, your sole remedy is to return it under our return policy.
7. Intellectual Property
All content on the Site—text, graphics, photographs, logos, code—is owned by or licensed to Millie and Me and protected by intellectual‑property laws. You may not copy, modify, distribute, or create derivative works without written permission.
8. Acceptable Use
Use the Services responsibly and in compliance with all laws. You may browse, purchase, and interact for personal or household purposes, provided you:
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do not interfere with the Site’s security, availability, or performance;
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do not upload viruses, malware, or harmful code;
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do not scrape, harvest, or collect data without permission;
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do not impersonate another person or entity; and
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do not engage in fraudulent, abusive, or illegal activity.
9. Disclaimer of Warranties
The Site and Products are provided “as is” and “as available.” We make no express or implied warranties, including merchantability, fitness for a particular purpose, or non‑infringement. Content is informational only and not a substitute for medical advice.
10. Limitation of Liability
To the fullest extent permitted by law, Millie and Me and its officers, employees, and agents are not liable for indirect, incidental, or consequential damages. Any direct liability will not exceed the amount you paid for the Product giving rise to the claim.
11. Indemnity
You agree to indemnify and hold harmless Millie and Me from claims, damages, and expenses arising out of your misuse of the Services or breach of these Terms.
12. Governing Law and Dispute Resolution
These Terms are governed by Illinois law without regard to conflict‑of‑law principles. Any dispute not resolved informally will be settled by binding arbitration in Cook County, Illinois, under the American Arbitration Association rules. You waive any right to participate in a class action.
13. Termination
We may suspend or terminate your account or access to the Services if we believe you have violated these Terms.
14. Changes to the Terms
We may revise these Terms at any time. The Last Updated date shows when they were most recently changed. Continued use of the Services after a revision signifies acceptance.
15. Contact Information
For questions about these Terms, email info@millieandmeskincare.com or write to Millie and Me Skincare, LLC, 1749 W Golf, #350, Mount Prospect, IL 60056, USA.
© 2025 Millie and Me Skincare, LLC. All rights reserved.